BA and AA launch New York shuttle
British Airways has got together with its partner American Airlines to effectively create an hourly shuttle service between Heathrow and New York during peak travel times….
BA launches Tokyo Haneda route
British Airways has launched a new route to Tokyo Haneda complementing its link up with American Airlines as part of the one world airline alliance.
Flights manned by both firms left the Japanese travel hub on February 21st on their way to New York and London’s Heathrow Airport….
BA launch Gothenburg route
British Airways is launching services between Heathrow and Gothenburg, Sweden’s second largest city, with one-way all inclusive flights from £55.50.
The twice daily service fromTerminal 5 starts on November 28, 2010.
Richard Tams, British Airways’ head of UKn&nIreland sales, said: “We are really excited about flying to this fabulous city on the south west coast of Sweden. It boasts Michelin star restaurants, culture and Liseberg, the biggest amusement park in Scandinavia. The schedule is perfect for day trips from the UK and timely connections onto our worldwide network”.
Accommodation in Gothenburg, available through British Airways, costs from £81 per night at the 3* Apple hotel and 4* First hotel G from £150 per night.
Airtime Footage
AirtimeFootage is a stock-footage library of aviation, celebrities, world leaders, royalty and much more from Heathrow.
All video is available as downloadable broadcast-quality footage for immediate use by programme makers and others
Recent additions:
England football team return home from World Cup. Exclusive arrival video at Heathrow
Historic footage as Prince William goes on holiday with girlfriends
….more.
‘Perfect flight’ exercise produces important data
Britain’s aviation industry has come together to reach an important environmental milestone, turning the normal Saturday evening service from Heathrow to Edinburgh into the UK’s first “perfect flight”.
To the passengers it seemed just like an ordinary flight but every factor within the journey – from pushback from the stand and taxiing to an optimised flight profile and continuous descent approach – was calibrated to achieve minimal emissions and delay.
Data from the 19.30 British Airways BA1462 flight will now be gathered and analysed, together with air traffic control and airport information, to understand the benefits. Initially, it is believed up to a quarter tonne of fuel could be saved, equating to nearly one tonne of CO2.
NATS and BA worked with BAA at Heathrow and Edinburgh to achieve this landmark flight, which was proposed by NATS’ Andy Sampson and Kel Kirkland. Kel said: “Unlocking each individual link in the chain on a single flight is not easy. Everyone has had a part to play.
“It will be some time before we can expect to see the “perfect flight” replicated day in, day out but we have demonstrated it is possible and we can work towards it in the long-term.”
BA Strategy and Environment Manager Dean Plumb said: “This highlights what can be achieved if every individual part of a flight is optimised. The data obtained should show that what seemed to be a normal, scheduled flight actually achieved something extraordinary.”
BAA Heathrow Airside Operations Director Colin Wood said: “This flight is a great example of what can be achieved when the aviation industry works together.
“The benefits should include reduced taxi time, lower carbon emissions, improved air and noise quality and lower airline fuel costs. We are always looking for ways to improve the environmental efficiency of ground operations at our airports and trials such as this are fundamental in delivering new procedures and technologies.”
The Airbus A321 was able to fly without the everyday but necessary constraints imposed on air traffic because it was a one-off. It was also able to fly at its most fuel-efficient altitude for longer than usual.
The information from the flight will be shared with the UK industry coalition Sustainable Aviation to support its aim of reducing aircraft emissions to 2000 levels by 2050. NATS, BA and BAA are all members.
50 millionth milestone for Terminal 5
British Airways has welcomed its 50 millionth customer through the doors of Heathrow Terminal 5 as the busy summer holiday season moves into full swing.
Now in its third summer of operations, BA says that Terminal 5 has become an “acclaimed facility by travellers around the world” and is looking forward to the launch of further improvements”.
It believes that the initial problems with luggage and other passenger-related issues have been consigned to history and it is now gives customers “the best travel experience they have had at the world’s busiest and most congested international airport”.
A BA statement said: “Terminal 5’s efficiency and levels of customer service have helped to raise punctuality to record levels. As measured by industry standards, British Airways has improved its punctuality at Heathrow from an average of around 50 per cent of on time departures each month when it was split located in Terminal 1 and 4, to an average of around 80 per cent since moving to Terminal 5. Many days the airline can achieve 90 per cent of on time departures at Terminal 5.
“In addition, thanks to Terminal 5, British Airways now has the best baggage performance of any major European hub based carrier. Arriving bags are also often waiting on the carousels to be collected by customers as they make their way through passport control.
“Overall levels of punctuality and baggage operations will improve even further when a new £300 million third part of the terminal campus, known as T5 C, opens for customers in early summer 2011”.
Andy Lord, British Airways director of operations, said: “We are delighted to have welcomed our 50 millionth customer into Terminal 5. Although we know how much our customers really love the calm atmosphere and great customer service in the terminal, we are aiming to make even more improvements in the year ahead.
“Terminal 5 ‘C’ will make a real difference when it is fully operational next summer and will mean that more than 95 per cent of our services will be served by an ‘air bridge’. That’s an extra three million customers each year who won’t have to use a bus to get to or from their aircraft.
“We are also going to further enhance the levels of service we can offer to our premium customers.
“Terminal 5 has not only improved the levels of customer service we can offer in what is a very competitive market place, but it also helps to reduce our costs by being able to run a more efficient flying operation at our main home.”
Since Terminal 5 opened in March 2008, customers have also consistently given British Airways its most positive ever feedback scores in a monthly survey of more than 35,000 randomly selected customers, it says.
British Airways provides Comic Relief support
British Airways has signed up Comic Relief as its new global charity partner in a move that will strengthen it’s support for disadvantaged people and communities around the world.
Lenny Henry, Comedian and trustee of Comic Relief said: “We are delighted to have British Airways on board as our new partner and hope to have lots of fun raising heaps of cash!
“Together we hope to bring lasting change to the lives of some of the poorest and most vulnerable people here in the UK and across the world.”
The new partnership will raise money to help people in acute need, both at home in the UK and across the World’s poorest countries.
Willie Walsh, British Airways’ chief executive, said: “I’m proud to announce our new partnership with Comic Relief, which will expand and develop British Airways’ role in helping some of the world’s most vulnerable people.
“Comic Relief is a charity, which I believe will inspire all our people on the ground and in the air.”
Kevin Cahill, chief executive of Comic Relief said: “We’re delighted to have been chosen as a long term partner of British Airways, which offers us the chance to reach out to staff and customers worldwide, all year round.”
British Airways meal cut
British Airways is scrapping free meals after breakfast for economy passengers on short-haul flights as it endeavours to trim costs.
The airline, which like other carriers is facing unprecedented trading conditions, believes the move will not have a signigicant impact on passengers and will save around £22 million a year. Drinks and snacks will still be offered and a full meal will available on flights of more than two and half hours.
“When you fly with British Airways, the in-flight catering is top-class and, unlike some other airlines, it is free” said a BA spokesman.
“It is not unusual to make small changes to avoid waste and save money where it makes sense and it meets customers’ changing tastes.”
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