Award for Heathrow Retail Academy

The Heathrow Retail Academy has been recognised for its contribution to the local community by beating hundreds of entries to a prestigious National Big Tick award. Presented by Business in the Community, the National Big Tick is the UK’s most influential, independent, peer assessed corporate responsibility award, and was presented in recognition of the Academy’s [...]

Campaign promotes Heathrow’s shopping deals

     A major advertising campaign has been launched to promote the advantages of shopping at Heathrow rather than London’s west end.      Using the tagline ‘Heathrow shopping the West End for less’, it will target passengers from both the UK and abroad to communicate the average 15 per cent saving compared to the capital’s West End [...]

‘Pop-up’ jewellery outlet in Terminal 5

     A ‘pop-up’ store dedicated to jewellery brand Pandora has opened in the terminal 5 departures lounge.      The 25sq m (269sq ft) temporary outlet will offer a large range of the company’s products including bracelets, charms, earrings and stack rings until September.        The pop-up shop features a white, glass and stainless steel design [...]

53 per cent of people ‘stressed’ by airline weight limits – survey

         A total of 53% of people questioned in a survey say they feel unduly stressed when queuing to check-in their luggage at the airport, for fear of going over the weight limits.     According to the survey of 2,000 travellers by luggage company Samsonite, women are more prone to luggage weight anxiety, with 40% [...]

Heathrow world’s ‘best airport shopping’

    Heathrow was named as the world’s best airport for shopping at the pretigious Skytrax World Airport Awards ceremony in Belgium.     Citing terminal 5, but also improvements in other terminals especially 1 and 4,  Skytrax gave the award to Heathrow ahead of Amsterdam Schiphol (2nd) and Singapore Changi Airport (3rd).     Brian Woodhead, Retails [...]

Excess Baggage Company flagship store in Terminal 4

    Excess Baggage Company, which offers an extensive range of luggage items as well as a baggage transportation and packing services, has opened a new flagship store in Terminal 4.     The store joins the six other excess baggage drop-off and shipping points, left luggage locations and retail outlets operated by the company in each Heathrow terminal.      [...]

Rituals store for terminal 4

    Home and body cosmetic brand Rituals has opened its first airport store at Heathrow’s terminal 4.     The 45sq m (484sq ft) outlet offers a range of premium products such as nourishing face and body creams, pure tea, scented candles and gemstone make-up designed to transform daily routines into more meaningful rituals. The Netherlands-based [...]