First non-stop Taiwan link for Heathrow
Heathrow is to get its first non-stop link to Taiwan with the launch of a new three-times-weekly service by China Airlines.
The service from Taoyuan Airport beginning on March 28 will be operated with an Airbus A340-300 aircraft, with 30 seats in business class and 246 in economy. It will use Heathrow’s newly refurbished Terminal 4.
Departing Taipei on Tuesday and Sunday at 09.25 and arriving London Heathrow at 17.05, the London Heathrow – Taipei flight will depart at 21.15 and arrive at 18.15 the following day. A third weekly Thursday flight will depart Taipei at 09.25 and arrive London Heathrow at 16.55, before returning from London Heathrow at 22.05 arriving Taipei at 19.05 the following day.
Following the launch of the London route, China Airlines will serve five destinations in Europe, with a total of 21 flights per week between Taiwan and Europe. China Airlines growing European presence, combined with its extensive network, provides passengers with more flexibility in planning business or leisure trips to Taiwan and onward destinations including Bali and Sydney, said a statement.
Philip Wei, Chairman China Airlines commented “As the leading airline in Taiwan, China Airlines is committed to promoting tourism, culture and the economic development of the island.”
A statement from the airline said “Taiwan was first known to the West as Ilha Formosa, or ‘Beautiful Island’, and visitors will discover countless arresting landscapes and alluring coastal vistas as well as a rich cultural heritage. As a ‘high-tech island’, with products made in Taiwan available throughout the world, the destination also offers a wealth of futuristic attractions, modern art and world-class cuisine, providing a fascinating and unique visitor experience”
Return fares start from £370.
Excess Baggage Company flagship store in Terminal 4
Excess Baggage Company, which offers an extensive range of luggage items as well as a baggage transportation and packing services, has opened a new flagship store in Terminal 4.
The store joins the six other excess baggage drop-off and shipping points, left luggage locations and retail outlets operated by the company in each Heathrow terminal.
Excess Baggage Company launched its first location in Terminal 3 in 1991. Since then it has grown into one of Europe’s largest excess luggage shipping companies carrying more than 50,000 shipments each year to destinations around the globe.
The new store offers an extensive range of designer and more affordable luggage, rucksacks, handbags and other travel accessories for sale, plus an extensive range of fashion travel items. Dakine, Carlton, CAT, Swiss Gear, Eminent, Trunki & Jump luggage is available along with Fiorelli, Charlotte Reid and luxury bags from the Hempleman Collection.
Excess Baggage Company also say they are “delighted” that their new store was chosen to be the venue for the UK launch of Barcelona brand Slang with their chic range of handbags and holdalls.
Alongside the designer retail selection, the store offers its standard products – baggage shipping service, purchase of packaging facilities and secure bag-wrapping facilities.
Oscar theme for Air New Zealand
Air New Zealand passengers travelling from Heathrow to Los Angeles were treated to an Oscar-themed flight as the airline promoted the route,which is regularly used by celebrities such as the Beckhams and Katie Price.
The airline issued celebrity face masks in the image of Hollywood stars such as Colin Firth and Helen Mirren, plus Oscar style chocolates. Travellers also had the opportunity to watch nominated films including Up in the Air, An Education and The Lovely Bones. The entertainment continued onboard with a special Academy Awards quiz giving passengers the chance to win Air New Zealand Airpoints. Air New Zealand flies daily to Los Angeles from London Heathrow.
Virgin Atlantic charity climb in Kenya
Sixty Virgin Atlanic staff have set off to Nairobi in a bid to climb Mount Kenya for charity.
The group,which includes pilots, cabin crew and ground staff, is aiming to climb the 5000 meter summit and raise over £34,000 for a Kenyan village school fund. The building of classrooms and provision of textbooks, school kits, desks and blackboards will come directly from this event.
“I am very proud to see so many staff rising to the challenge and giving so much more than just monetary donations. There is no doubt that the challenge will be gruelling at times but it also promises to be a memorable experience for all of them. The proceeds of their efforts will affect long-term change in the Kenyan village of Sikirar and I wish them the very best of luck” said Steve Ridgway, Virgin Atlantic’s chief executive.
The proceeds of the fundraising will help support the airline’s charity partner, Free the Children. In addition to the building of classrooms, the charity will fund the construction of clean piped water for the whole community along with new latrines, handwashing stations and education on water and sanitation.
A mobile health clinic, health workshops and the construction of community gardens and tree planting are also planned.
Sikirar has a population of 2,200 but has been badly ravaged by famine and suffers from inadequate infrastructure.
Virgin Atlantic charity climb in Kenya
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Mobile phone boarding pass from Continental
Continental Airlines has announced the introduction of its mobile boarding pass service to Heathrow and says it is the first carrier to offer paperless boarding passes on nonstop flights from the United Kingdom to the U.S.
The service allows customers to receive boarding passes electronically on their mobile phones or PDAs and eliminates the need for paper boarding passes.
“We are pleased to add Heathrow to the growing list of airports we serve with mobile boarding passes,” said Martin Hand, Continental’s vice president of reservations and eCommerce.
”Customers have told us this is the type of product improvement they want, and we will continue to expand the self-service technology to more of our domestic and international destinations”.
Mobile boarding passes display a two-dimensional bar code along with passenger and flight information, which scanners at the security checkpoint and boarding gate validate. The technology prevents manipulation or duplication of the boarding passes and heightens security.In addition to boarding passes.
Continentalalso provides access to enhanced flight information through mobile devices. Customers may view onboard amenities and standby lists, as well as track the status of their flights.
Continental was the first carrier to offer paperless boarding passes in the U.S. in a pilot program that began in December 2007
The airline currently offers mobile boarding passes at 42 airports, including its hubs in New York, Houston and Cleveland. Continental was the first U.S. carrier to offer mobile boarding passes from an international destination when it launched the service at Frankfurt Airport late last year.
Continental operates five flights per day to Heathrow – three from its New York hub at Newark Liberty International Airport and two from Houston. The airline announced recently that it will add a fourth daily service to the New York – Heathrow route in March and a fifth daily service in October, bringing the total number of Continental daily departures to Heathrow to seven. Continental also announced that effective June 2, 2010, all aircraft scheduled for its Heathrow flights will feature new, flat bed seats in BusinessFirst.
Disability access award for Sofitel
The Heathrow Sofitel has been praised for its disability facilities winning the Bronze Award for Access Excellence at the prestigious M and IT awards ceremony in London.
The Access Excellence award, the new name for the Disabled Services Award, is presented to conference venues, stadiums, airports, universities and other iconic public buildings.
The Sofitel London Heathrow was the only hotel short listed and was commended not only on the quality and range of facilities but the staff training, awareness and delivery of hospitality excellence in terms of guest and visitor accessibility needs.
A statement from the hotel welcomed the award and said “at the heart of Sofitel London Heathrow is the luxurious ‘art de recevoir’ and noble ‘hôtellerie savoir-faire’ – legendary Sofitel values that offer every guest moments of ‘plaisir’, élégance and ‘bien être’ during their stay”.
Surinder Arora, chairman of Arora Hotels, which runs the venue under the Sofitel franchise, said: “it is not an airport hotel; it’s a luxury hotel which just happens to be at an airport. Indeed, we have created a destination hotel in its own right which combines the ultimate in accessibility with world class facilities.
“Winning this prestigious award is recognition of the highest standards of service, accessability and genuine hospitality that our team consistently delivers to all of our guests. With such a range of facilities in the hotel we have always focused on excellence and this has brought many prestigious events to the hotel, most notably the MS society on three occasions since opening”, he added.
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