Heathrow world’s ‘best airport shopping’

    Heathrow was named as the world’s best airport for shopping at the pretigious Skytrax World Airport Awards ceremony in Belgium.
    Citing terminal 5, but also improvements in other terminals especially 1 and 4,  Skytrax gave the award to Heathrow ahead of Amsterdam Schiphol (2nd) and Singapore Changi Airport (3rd).
    Brian Woodhead, Retails Concessions Director of Heathrow Airport said “airports play a vital role in passengers’ overall enjoyment of their journey and indeed holiday. We are committed to providing a world class shopping experience for our passengers at Heathrow and are continually looking at ways to enhance and improve our retail offering. It is fantastic that this hard work is being recognised by passengers across the globe and we look forward to raising the bar even higher over the next 12 months.”
   Commenting on the success of London Heathrow Airport, Skytrax Chairman, Mr Edward Plaisted said “This was a closely contested section of this global survey, and for 2010 is made more interesting by opening up the qualification to cover Airport Shopping as a complete entity – rather than travellers nominating just on the basis of duty free shopping. This Award covers all of the shopping facilities available within the airport environment, airside and landside, and is based on both the selection and quality of retail choices as well as standards of staff service delivered across these retail outlets. Whilst Terminal 5 is still the flagship leader at London Heathrow Airport, we found that customers were impressed by the upgraded shopping facilities at the other Heathrow terminals, Terminal 4 and Terminal 1 both ranking well in the study.”